Social Care
driving improved policy development, services provision and sharing of information
The Challenge
As populations increase so does the demand for social care. All governments strive to provide services and assistance to those most in need. The challenge for these agencies is to be able to provide correct information to case workers and other agencies such as education and emergency services that will ensure the protection of those most at risk. A current information platform which delivers and protects information is paramount to the success of these agencies. Such a platform will provide those people charged with helping and managing those at risk with the information required to provide excellent levels of service.
Our Solution
Since 1985 TOWER Software has been, and is, the leading provider of ECM solutions to the government market including social welfare/services agencies. From managing files to digital images we have provided solutions that will assist agencies drive best practice. We provide a proven platform for enterprise content management that will ensure ease of access, delivery and re-use to assist in day to day operations and drive best practice. Through the management of unstructured data our solutions will
- improve productivity,
- drive best practice,
- improve case worker efficiencies and,
- ensure information sharing and security .
Our ECM platform will:
- put in place a management system that will manage any object including but not limited to documents, folders, core samples, engineering drawings, images, audio, and video.
- Apply business rules such as storage, retention, security and access, classification and relationships. Flexible workflows that will standardize and improve business processes.
- The flexibility of a easy to use web interface that allows both staff and partners remote access. Collaborative tools to speed up decision making based on good knowledge.
- The ability to create revisions and versions, annotate and redact electronic documents.
- Compliance with government regulations such as Sarbanes Oxley, National Archives legislation, Freedom of Information Acts, Privacy Acts as well as the ability to comply with the US Department of Defense DoD 5015.2 and The National Archives of UK PROII certifications. concentration on core activities.
What does this mean for Social Care?
Our customers have deployed the TRIM Context solution to manage information and help drive social care programs. Our internationally-accredited solutions will enable you to:
- Comply with international government targets, including the International Records Management ISO 15489 Standard
- Improve delivery of services and information to all stakeholders through powerful collaborative document management functionality and process management tools
- Maintain complete audit trails and accountability throughout your business processes
- Comply with government requirements for reporting and archiving to ensure information is retained for required time periods
- Reliably retrieve current or historical information and prove its authenticity
|
|
